TECHNICAL ASSISTANCE REQUEST FORM

Use the form below only for reporting faults/malfunctions, or to request general technical assistance from our specialized technician.

Upon receipt of the report, the procedures for activating the technical assistance intervention will follow (for the general conditions applied, consult the signed technical assistance contract).

Please remember to fill in all fields correctly, otherwise it will not be possible to contact you.

    COMPANY DATA
    DATA OF THOSE WHO REQUEST TECHNICAL ASSISTANCE INTERVENTION
    MACHINE/SYSTEM DATA FOR WHICH TECHNICAL ASSISTANCE IS REQUIRED
    I consent to the processing of my personal data as specified in the privacy policy - Read more
    Pursuant to art. 13 of EU Regulation 679/16, you are provided with the following information on the processing that may take place following the compilation and submission of the data in the form you are about to fill out. The data controller is A.T.S. S.r.l., Via Avvocato G. Agnelli, 18 / A, 10043 - Orbassano (TO) that can be contacted by e-mail at info@atsautomazione.it. The data in the form will be used, following your consent to the processing of personal data, for the following purposes: - To provide you with the requested technical assistance services. The aforementioned purposes will be pursued following your optional expression of consent in the manner indicated on the data collection page. We remind you that the data marked with the asterisk symbol (*) must be provided in order to use the services you intend to request; if such data were not compiled, it may not be possible to provide these services and the data themselves may not be acquired, as may be indicated in the compilation phase. The compilation of the other data in the form is optional and you are free to decide whether to fill them in or not. The data controllers of the owner involved in the performance of the services requested by you or in the technical management of the site (limited to the cases in which this proves indispensable) and any third parties involved in the performance of the same activities may become aware of the data communicated by you as data processors. In addition to this, the data communicated will not be communicated to third parties, remaining known only within the company. The data will be kept until the requested services are completed or your request for cancellation is made, and, in case of organizational needs or regulatory obligations, they may be kept in specific archives for the period strictly necessary for these purposes. We remind you of the right to exercise the right to ask the data controller to access personal data, correct or delete them, or limit the processing that concerns you and to oppose such processing, in addition to the right to the portability of the data; you can exercise these rights using the contact details above. The consent expressed may be revoked at any time by contacting the owner at the e-mail addresses indicated or using the methods indicated by the tools used for the processing. We also remind you of the right to contact the Supervisory Authority to file a complaint, in Italy represented by the Guarantor for the protection of personal data (www.garanteprivacy.it). Further information on the data controller and on the methods of carrying out the processing resulting from navigation on this site can be consulted on the page where the Privacy Policy of the site is presented.