{"id":12332,"date":"2022-05-17T14:52:35","date_gmt":"2022-05-17T14:52:35","guid":{"rendered":"https:\/\/www.atsautomazione.it\/assistenza\/"},"modified":"2022-06-14T09:40:29","modified_gmt":"2022-06-14T09:40:29","slug":"assistance","status":"publish","type":"page","link":"https:\/\/www.atsautomazione.it\/en\/assistance\/","title":{"rendered":"Assistance"},"content":{"rendered":"<h4>TECHNICAL ASSISTANCE REQUEST FORM<\/h4>\n<p>Use the form below <strong>only for reporting faults\/malfunctions<\/strong>, or to <strong>request general technical assistance from our specialized technician<\/strong>.<\/p>\n<p>Upon receipt of the report, the procedures for activating the technical assistance intervention will follow (for the general conditions applied, consult the signed technical assistance contract).<\/p>\n<p>Please remember to <strong>fill in all fields correctly<\/strong>, otherwise it will not be possible to contact you.<\/p>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f12325-o1\" lang=\"it-IT\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/12332#wpcf7-f12325-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"12325\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.3.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f12325-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"row\" style=\"margin-top:20px;\">\n<div class=\"col-sm-12\" style=\"font-size: 20px; font-weight: 900;\">COMPANY DATA<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-sm-6\"><label> Company name*<br \/> <span class=\"wpcf7-form-control-wrap azienda\"><input type=\"text\" name=\"azienda\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/label><\/div>\n<div class=\"col-sm-6\"><label> Factory address*<br \/> <span class=\"wpcf7-form-control-wrap stabilimento\"><input type=\"text\" name=\"stabilimento\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/label><\/div>\n<\/div>\n<div class=\"row\" style=\"margin-top:10px;\">\n<div class=\"col-sm-12\" style=\"font-size: 20px; font-weight: 900;\">DATA OF THOSE WHO REQUEST TECHNICAL ASSISTANCE INTERVENTION<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-sm-6\"><label> Name*<br \/> <span class=\"wpcf7-form-control-wrap nome\"><input type=\"text\" name=\"nome\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/label><\/div>\n<div class=\"col-sm-6\"><label> Surname*<br \/> <span class=\"wpcf7-form-control-wrap cognome\"><input type=\"text\" name=\"cognome\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/label><\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-sm-6\"><label> Reference manager*<br \/> <span class=\"wpcf7-form-control-wrap responsabile\"><input type=\"text\" name=\"responsabile\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/label><\/div>\n<div class=\"col-sm-6\"><label> E-mail*<br \/> <span class=\"wpcf7-form-control-wrap email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/label><\/div>\n<div class=\"col-sm-6\"><label> Phone*<br \/> <span class=\"wpcf7-form-control-wrap telefono\"><input type=\"text\" name=\"telefono\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/label><\/div>\n<\/div>\n<div class=\"row\" style=\"margin-top:10px;\">\n<div class=\"col-sm-12\" style=\"font-size: 20px; font-weight: 900;\">MACHINE\/SYSTEM DATA FOR WHICH TECHNICAL ASSISTANCE IS REQUIRED<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-sm-6\"><label> System serial number (Example ATS L1234) or another Reference*<br \/> <span class=\"wpcf7-form-control-wrap matricola\"><input type=\"text\" name=\"matricola\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/label><\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-sm-12\"><label> Problem description encountered*<br \/> <span class=\"wpcf7-form-control-wrap descrizione\"><textarea name=\"descrizione\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><\/textarea><\/span><\/label><\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-sm-9 col-xs-12 mmb-10\"><span class=\"wpcf7-form-control-wrap acceptance-272\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-272\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span>  I consent to the processing of my personal data as specified in the <a href=\"\/privacy-policy\/\" target=\"_blank\">privacy policy<\/a> - <span class=\"leggi\">Read more<\/span><br \/>\n<span class=\"espanso\">Pursuant to art. 13 of EU Regulation 679\/16, you are provided with the following information on the processing that may take place following the compilation and submission of the data in the form you are about to fill out. The data controller is A.T.S. S.r.l., Via Avvocato G. Agnelli, 18 \/ A, 10043 - Orbassano (TO) that can be contacted by e-mail at info@atsautomazione.it. The data in the form will be used, following your consent to the processing of personal data, for the following purposes: - To provide you with the requested technical assistance services. The aforementioned purposes will be pursued following your optional expression of consent in the manner indicated on the data collection page. We remind you that the data marked with the asterisk symbol (*) must be provided in order to use the services you intend to request; if such data were not compiled, it may not be possible to provide these services and the data themselves may not be acquired, as may be indicated in the compilation phase. The compilation of the other data in the form is optional and you are free to decide whether to fill them in or not. The data controllers of the owner involved in the performance of the services requested by you or in the technical management of the site (limited to the cases in which this proves indispensable) and any third parties involved in the performance of the same activities may become aware of the data communicated by you as data processors. In addition to this, the data communicated will not be communicated to third parties, remaining known only within the company. The data will be kept until the requested services are completed or your request for cancellation is made, and, in case of organizational needs or regulatory obligations, they may be kept in specific archives for the period strictly necessary for these purposes. We remind you of the right to exercise the right to ask the data controller to access personal data, correct or delete them, or limit the processing that concerns you and to oppose such processing, in addition to the right to the portability of the data; you can exercise these rights using the contact details above. The consent expressed may be revoked at any time by contacting the owner at the e-mail addresses indicated or using the methods indicated by the tools used for the processing. We also remind you of the right to contact the Supervisory Authority to file a complaint, in Italy represented by the Guarantor for the protection of personal data (www.garanteprivacy.it). Further information on the data controller and on the methods of carrying out the processing resulting from navigation on this site can be consulted on the page where the Privacy Policy of the site is presented.<\/span><\/div>\n<div class=\"col-sm-3\"><input type=\"submit\" value=\"SEND REQUEST\" class=\"wpcf7-form-control wpcf7-submit\" \/><\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>\n","protected":false},"excerpt":{"rendered":"<p>TECHNICAL ASSISTANCE REQUEST FORM Use the form below only for reporting faults\/malfunctions, or to request [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-assistenza.php","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.6.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.atsautomazione.it\/en\/assistance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance - ATS Automation Systems\" \/>\n<meta property=\"og:description\" content=\"TECHNICAL ASSISTANCE REQUEST FORM Use the form below only for reporting faults\/malfunctions, or to request [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.atsautomazione.it\/en\/assistance\/\" \/>\n<meta property=\"og:site_name\" content=\"ATS Automation Systems\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-14T09:40:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data1\" content=\"1 minute\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.atsautomazione.it\/#website\",\"url\":\"https:\/\/www.atsautomazione.it\/\",\"name\":\"ATS Automation Systems\",\"description\":\"ATS Automation Systems\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.atsautomazione.it\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.atsautomazione.it\/en\/assistance\/#webpage\",\"url\":\"https:\/\/www.atsautomazione.it\/en\/assistance\/\",\"name\":\"Assistance - ATS Automation Systems\",\"isPartOf\":{\"@id\":\"https:\/\/www.atsautomazione.it\/#website\"},\"datePublished\":\"2022-05-17T14:52:35+00:00\",\"dateModified\":\"2022-06-14T09:40:29+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.atsautomazione.it\/en\/assistance\/\"]}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.atsautomazione.it\/en\/wp-json\/wp\/v2\/pages\/12332"}],"collection":[{"href":"https:\/\/www.atsautomazione.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.atsautomazione.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.atsautomazione.it\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atsautomazione.it\/en\/wp-json\/wp\/v2\/comments?post=12332"}],"version-history":[{"count":3,"href":"https:\/\/www.atsautomazione.it\/en\/wp-json\/wp\/v2\/pages\/12332\/revisions"}],"predecessor-version":[{"id":12335,"href":"https:\/\/www.atsautomazione.it\/en\/wp-json\/wp\/v2\/pages\/12332\/revisions\/12335"}],"wp:attachment":[{"href":"https:\/\/www.atsautomazione.it\/en\/wp-json\/wp\/v2\/media?parent=12332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}